It’s incredibly frustrating when your Samsung phone stops charging. You expect your phone to keep you connected, and a charging issue can leave you feeling lost. In this guide, we’ll cover common reasons why your Samsung phone may not be charging and provide troubleshooting solutions.
Our goal is to get your phone back to optimal charging performance, whether your phone isn’t charging at all or takes excessively long to reach a full charge.
Troubleshooting Your Samsung Phone Charging Issue
A malfunctioning charging system can be caused by several things, and getting to the bottom of the issue is essential for a solution. From a damaged cable to a faulty charger or software problems, we’ll take you through possible scenarios and troubleshoot them one by one.
Rest assured, you’ll likely get your Samsung phone charging again by following the easy solutions as follows.
1. Check the Basics
Before diving into advanced troubleshooting, quickly address these fundamental components:
- Power Source: Confirm your outlet is working. Test another device in the same outlet or try plugging your phone into a different working outlet.
- Charging Cable: Swap charging cables, as these are wear-and-tear items prone to damage. If a different cable charges your phone, the original is faulty.
- Charging Adapter: Use a different charging adapter. If another adapter charges your phone, the original adapter may need replacement.
2. Clean the Charging Port
Over time, debris, dust, and lint can accumulate inside your phone’s charging port, impeding contact between the charging cable and the port’s pins. Follow these steps to clean your charging port safely:
- Power Down: Switch off your Samsung device.
- Inspect the Port: Shine a flashlight into the charging port to find any obstructions.
- Gentle Cleaning: Use a cotton swab or, for stubborn debris, a toothpick or compressed air (use compressed air gently). Avoid inserting metal objects as they can damage internal components.
- Recheck: Examine the port and repeat these steps if required.
3. Inspect for Water Damage
Samsung phones have built-in moisture detection. If your phone has come into contact with liquids, a safety measure triggers to prevent charging until the port is dry. Here’s how to manage potential water damage:
- Do Not Charge: If you suspect water damage, unplug your phone immediately. Leave it unplugged for several hours until completely dry.
- Drying Techniques: To expedite drying, place your phone in a safe spot open to airflow; using a fan can offer gentle and consistent blowing. Avoid using a hairdryer as it can force moisture deeper into your phone.
4. Monitor Third-Party Apps
Recently installed apps may interfere with your phone’s charging process. Investigate this by performing the following actions:
- Safe Mode: Reboot your Samsung phone in Safe Mode. Instructions can be found online by performing a search for “safe mode” alongside your specific phone model.
- Charge Evaluation: Observe if your phone charges properly in Safe Mode. If it does, a recently installed app is likely the culprit.
- Troubleshooting: To pinpoint the problematic app, begin uninstalling the most recently installed ones, individually checking your charging capability after each.
5. Update Your Phone’s Software
Software bugs can induce unexpected issues, including charging malfunctions. Keep your Samsung phone running smoothly by following these steps to update your device’s software:
- Settings: Launch your phone’s “Settings” app.
- Software Update: Find and tap on “Software Update.”
- Update or Download: Select “Download and Install” if an update is available. Follow the on-screen prompts to complete installation.
Consider a Battery Replacement
Batteries naturally degrade over time, diminishing charging capacity and efficiency. If other troubleshooting fails and your battery is several years old, replacing it may solve the problem.
Visit a certified Samsung repair center or an authorized service provider for battery replacement.
Seek Professional Help
If all the above fails, a hardware issue in your phone’s charging circuitry or charging port may exist. In this case, it’s best to contact Samsung support or visit an authorized repair center for expert diagnostics and potential repair.
Remember: Using non-certified charging accessories can harm your phone. For optimal safety and performance, always use official Samsung or Samsung-approved charging cables and adapters.