At some point, you may need to reset your Samsung TV to its factory settings. Perhaps you want to fix a problem, sell your TV, or just start fresh. Whatever your reason, factory resetting your Samsung TV can be a quick and easy solution. In this article, we will walk you through the process of performing a factory reset on a Samsung Smart TV.
Before we begin, it’s essential to note that a factory reset will erase all of your TV’s settings and data, including Wi-Fi and Bluetooth connections, apps, and personal preferences. Therefore, it’s crucial to back up any data you want to keep before proceeding.
Step 1: Open the Settings Menu.
To begin the factory reset process, navigate to your TV’s settings menu. You can access the settings menu by pressing the Home button on your remote control, selecting the gear icon in the top-right corner, and then choosing General.
Step 2: Select Reset.
Once you’re in the General menu, select the Reset option. Here, you will see several options for resetting your TV. For a complete factory reset, choose the ‘Factory Data Reset’ option.
Step 3: Enter Your PIN.
To prevent accidental resets, Samsung requires you to enter your PIN to confirm the reset. If you haven’t set up a PIN, you will be prompted to do so now.
Step 4: Confirm the Reset.
After entering your PIN, you will see a warning message explaining what the factory reset will do. Read the message carefully and confirm the reset if you want to proceed.
Step 5: Wait for the TV to Reset.
The factory reset process may take a few minutes to complete, depending on your TV model and settings. During this time, your TV will turn off and on several times. Do not turn off your TV or unplug it from the power source during the process.
Step 6: Set Up Your TV.
Once the reset is complete, your TV will restart and display the initial setup screen. Follow the on-screen instructions to set up your TV as if it were new, including connecting to Wi-Fi and signing in to your Samsung account.
Summarized Reset Steps for latest Samsung Smart TV models
- Navigate to Settings-> General-> Reset menu.
- Enter the 4-digit PIN. The default PIN is 0000 (enter this PIN if you didn’t change it after purchasing the TV).
- If prompted, select Yes to instigate reset.
- When the reset is finished, the TV turns off and then restarts by itself.
- As soon as it turns on, complete the settings. If it doesn’t turn on automatically, then you’ll have to power it back on manually.
By then, you should be able to use the TV once again.
If the problem continues even after performing a factory reset, then you may have to consider contacting Samsung Support remotely with these steps:
- Press the Home button on your Samsung TV remote control and then navigate to Settings.
- In the Settings menu, select Support then go to Remote Management.
- Follow the rest of the onscreen instructions to get remote assistance in fixing your Samsung Smart TV.
Be sure to keep your TV connected to the internet during the remote support session.
Samsung TV Soft Reset
If the transpiring issues with your TV are not that complex and you don’t think a factory reset is needed, then you can just do a soft reset instead.
A soft reset is deemed the fastest and easiest way to fix various types of minor issues on your TV that are software-related.
To soft reset your Samsung smart TV, just follow these steps:
- Power off your Samsung TV and unplug it from the power source/outlet.
- Wait for about 1 minute and plug it back into the power outlet.
- Once it’s plugged in, press the Power button on the TV or remote control and wait for it to boot up.
Performing a soft reset does not erase any saved data on your TV and thus all your existing menu settings will automatically be restored as soon as the TV is finished booting up.