Experiencing problems with your Realme 12 Pro Plus refusing to power on can be incredibly frustrating. It’s a valuable device, and not having access to it can disrupt your daily life. Before heading to a repair center, there are several troubleshooting steps you can try yourself to potentially resolve the issue.
This guide will walk you through the common causes and solutions to get your Realme 12 Pro Plus back up and running.
Understanding the Problem
Let’s start by understanding why your Realme 12 Pro Plus might refuse to turn on:
- Battery Issues: One of the most common reasons is a completely drained or faulty battery.
- Software Crashes: Software glitches or corruption can sometimes prevent your phone from booting up.
- Hardware Damage: In rare cases, physical damage to internal components could be the culprit.
Troubleshooting Steps
Now let’s dive into the troubleshooting steps, starting with the simplest solutions:
Basic Checks
- Check the Power Source: Ensure your charger is plugged into a working outlet and that the cable isn’t damaged. Try a different outlet or a different charger and cable if possible.
- Charge Your Phone: Let your phone charge for at least 30 minutes before attempting to turn it on. A deeply drained battery might take some time before showing signs of life.
- Inspect for Damage: Check your phone, charger, and cable for any visible signs of physical damage like bends, tears, or exposed wires.
Force Restart
A forced restart often resolves temporary software glitches:
- Press and Hold: Press and hold the Power button and the Volume Up button simultaneously for approximately 10-15 seconds.
- Release: Release the buttons when you see the Realme logo appear on the screen.
Recovery Mode
If a force restart doesn’t help, access Recovery Mode for more options:
- Power Off: Ensure your phone is powered off.
- Enter Recovery Mode: Press and hold the Power button and the Volume Down button together.
- Wipe Cache Partition: In Recovery Mode, use the volume buttons to navigate and the power button to select. Choose the “Wipe cache partition” option and confirm.
- Reboot: After the process is complete, select “Reboot system now”.
Factory Reset (Last Resort)
If the previous solutions fail, a factory reset might be necessary as a last resort. Remember: This will erase all of your data, so make sure to back up important information beforehand!
- Recovery Mode: Enter Recovery Mode as explained before.
- Choose Factory Reset: Navigate to “Wipe data/factory reset” and confirm.
- Reboot: Allow the process to complete and then select “Reboot system now.”
Seek Professional Help
If none of the above solutions work, it’s likely that your Realme 12 Pro Plus has a hardware issue. In this case, please take these steps:
- Warranty: Check if your phone is still under warranty. If so, contact Realme’s customer support or visit an authorized Realme service center for repair.
- Reputable Repair Shop: If your warranty is expired, find a reputable repair shop specializing in smartphone repairs.
By following these troubleshooting steps, you have a high chance of fixing a Realme 12 Pro Plus that won’t turn on. If the issue persists, seeking professional help ensures a proper diagnosis and repair.
FAQs
1. My Realme 12 Pro Plus isn’t turning on at all. What should I do first?
- Check the basics: Begin with the simplest checks—verify that your charger and cable are working and that the outlet has power. Leave your phone plugged in for at least 30 minutes before trying to power it on again.
2. I tried a forced restart, but my phone still won’t turn on. What’s next?
- Try Recovery Mode: Access Recovery Mode by pressing the Power and Volume Down buttons together. Choose “Wipe cache partition” and then “Reboot system now.” If this doesn’t help, consider a factory reset (remember to back up your data first).
3. Will a factory reset definitely fix my phone?
- Not always: A factory reset resolves many software-related issues. However, if the problem stems from hardware damage, a factory reset won’t be effective.
4. I’ve tried everything, and my Realme 12 Pro Plus still won’t turn on. What should I do?
- Seek professional help: It’s likely there’s a hardware problem that requires expert attention. If your phone is under warranty, contact Realme support. Otherwise, find a reputable smartphone repair shop.
5. How can I prevent my Realme 12 Pro Plus from having this problem again?
- Use reliable chargers: Avoid cheap, generic chargers that could damage your battery.
- Regularly clear cache: Clear the system cache periodically to prevent software glitches.
- Avoid physical damage: Invest in a protective case and handle your phone with care to minimize the risk of damage.